A recent Destiny 2 update inadvertently wiped out a significant number of players' usernames due to a malfunction in the game's moderation system. This article details the developers' response, the problem's cause, and what players can do.
Destiny 2 Username Glitch: Bungie Responds
Free Name Change Tokens on the Way
Following a recent game update, many Destiny 2 players discovered their Bungie Names had been unexpectedly replaced with "Guardian" followed by a random number sequence. This widespread issue, affecting players since around August 14th, stemmed from a glitch in Bungie's name moderation system.
Bungie acknowledged the problem on Twitter (X), stating they were investigating the issue affecting a large number of accounts. They promised further information, including a free name change token for all players, within 24 hours.
Bungie's name moderation usually flags and changes usernames violating their terms of service (offensive language, personal information, etc.). However, this time, numerous players with perfectly acceptable names were affected, leading to widespread confusion and frustration, particularly among those who had used the same name since 2015.
Bungie swiftly investigated and identified the root cause. A subsequent Twitter (X) update confirmed a server-side fix to prevent further accidental name changes. While the fix is in place, the promised name change tokens will be distributed to all players at a later date. Bungie encourages patience and promises further updates as they become available. Affected players can expect their free name change tokens and further communication from Bungie soon.
